Updated COVID-19 Protocol for CAPNCM
In efforts to protect employees as much as possible during this Covid-19 outbreak, Community Action Partnership of North Central Missouri staff members will begin working remotely from their homes whenever possible. The agency office located in Trenton will remain closed to the public until at least April 10th, 2020, at which time, conditions will be reevaluated.
All client-based services will continue to be conducted by postal mail, telephone, fax, electronic means (such as e-mail, social media, and web-based), or a combination of those. Departments will continue to process all incoming applications for assistance and every effort will be made to minimize any interruptions to normal services.
The agency requests your patience and understanding during these uncertain times and will continue providing the best level of service possible to clients. Response times to voicemails and emails may be longer than usual as staff adjusts to new and unusual work circumstances.
CAPNCM Covid-19 Response
Community Action Partnership of North Central Missouri has announced that effective Wednesday, March 18, 2020 the agency office located in Trenton will be closed to the public for all services, meetings, and events. All client-based services will be conducted by postal mail, telephone, electronic means, fax, or a combination of those. Departments will continue to process all incoming applications for assistance and every effort will be made to minimize any interruptions to normal services. This operational arrangement will be re-evaluated on Friday, April 3, 2020 based upon current national, state, and local conditions; in conjunction with guidance from authorities. These changes in operational procedures are in efforts to provide a safe working environment for staff, while minimizing disruption to the clients we serve.
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