Our agency covers a huge area (9 core counties, plus we offer limited services in 7 more! We are active in 16 counties!!) of Northern Missouri. As a result, WE ACT REGIONALLY. We WILL NOT limit ourselves, our programs, our services, OR our events to Trenton/Grundy County just because our office building is located there. Our "local area" includes the residents, households, partners, and businesses of Caldwell, Daviess, Grundy, Harrison, Linn, Livingston, Mercer, Putnam, Sullivan, Andrew, Buchanan, Clinton, DeKalb, Carroll, Chariton, and Ray counties.
Questions? Issues? Feel free to contact us.

The state has now released copies of the 2015/2016 Winter Energy Assistance Program application to our agency. You can download/print a copy of it below. Instructions and additional sheets for listing family members are also linked to below. Applications for households with elderly or disabled residents will be processed beginning October 1st, 2015 and all other households will not begin being processed until November 1st, 2015. If you have questions about this application or the program itself, please feel free to call our office at 855-290-8544.

As of October 1st, 2015 Green Hills Community Action Agency (GHCAA) will begin doing business as Community Action Partnership of North Central Missouri (CAPNCM). We feel this change will help area residents more easily identify our organization among the many other businesses and entities with "Green Hills" in their name.

Aaron Franklin, Executive Director had this to say about the name change, "Green Hills Community Action Agency (GHCAA) has been a huge part of the 'Green Hills Region' for 50 years, and has served hundreds of thousands of people in tough situations needing a hand up.  Over the years our Community Action Agency has had some name changes which was either due to a merger or because of the wording that was needed in the name at the time.  Community Action Agencies across the Unites States do not have to use a certain name set by an overarching entity.  Many agencies are identified by a certain area of the state in which they serve.  The management team at GHCAA has discussed the name we currently operate by, and its effectiveness.  I have always been a supporter of operating under a name that has 'Community Action' at the beginning of the title because I think people need to realize that we are a Community Action Agency.  I do understand the importance of identifying the area in which we serve as well.  Many businesses in north central Missouri operate with the words 'Green Hills' in their name, and for us it has created confusion with not only our customers, but customers of other businesses.  We've also had vendor accounts that inadvertently have other businesses' charges applied to them, which creates confusion internally.  As a result, starting October 1, 2015 GHCAA will begin operating under a DBA - Community Action Partnership of North Central Missouri (CAPNCM).  We want the public to know that this does not change our current corporate structure, so all contractual and legal items will still be executed as Green Hills Community Action Agency.  Starting October 1 we want people to know we are a Community Action Agency, so we are looking for name recognition in hopes of better serving clients in need.  With this change we will be looking at updating the sign at our Trenton location, new business cards and apparel for staff, magnetic signs for our company vehicles, and updating our marketing material that show what types of services we provide.  We think this will be a positive change long-term, but we do know it will take some time for residents of the area to become familiar with the change, so staff will be educating the public of this change frequently as they are out in the communities we serve."

Our office location, contact information, and the services we offer will remain the same. Questions or concerns, please call our office at 855-290-8544 ext 1038.

Set for November 7th, 2015 the Green Hills Women’s Expo is quickly approaching. This will be the sixth year for the event, which is organized as an annual fundraiser for the Community Action Partnership of North Central Missouri’s Women’s Health Services Program. A variety of vendors will be open to the public on Saturday, November 7th, from 9am – 2pm in the Trenton High School gym & commons area. Vendor spaces and sponsorship opportunities are still available. If you are interested in reserving a space, please contact CAPNCM at 855-290-8544 ext 1049. For complete event details and a listing of current vendors and sponsors, please visit the event website at www.greenhillswomenshealth.org. Additional activities will be announced as plans are finalized.

The Green Hills Community Action Agency/Community Action Partnership of North Central Missouri’s Low-Income Housing Energy Assistance Program (or LIHEAP for short) will soon begin providing winter heating assistance to many households in northern Missouri.  People do not need to schedule appointments or physically visit the office in Trenton to begin the application process. The agency offers several different options to interested households for submitting applications, including postal mail, toll-free faxing, email, toll-free phone, and online assistance. 

How does the program work? In the instance of an EA (Energy Assistance), a client completes an initial application, and provides the required supporting documents (which may include proof of income, copies of social security cards, utility bills, and in certain cases landlord forms and/or wood supplier forms). Once approved for the program, a one-time payment will be mailed to a client’s chosen utility provider by the state.

Additional winter funding is also made available via ECIP (Energy Crisis Intervention Program), these funds are emergency monies provided to households who have already been approved for EA and currently have a disconnection notice for a heating-related utility (gas, electric, etc), a propane tank that has dropped below 25%, or those using wood or pellets for stoves (additional paperwork will be required).

Reminders - 

• You MUST fill out a new application, every winter season, even if you have received services before.
• You MUST fall at or below 135% of federal poverty income guidelines to qualify.
• You MUST turn in all requested supporting documents even if you've had liheap before. Copies of Social Security cards, income, and etc. are not kept on file from year to year.
• Leaving a voicemail is VERY important during LIHEAP season: messages should be short, to-the-point, and limited to your name, a working phone number, and a brief message. If in doubt, hit 0 for a receptionist.
• We are NOT able to contact your utility company, pledge payment, or postpone a shut-off until all paperwork is complete.
• Applications are processed in the order they are received (with the exception of crisis cases), but please note, most applications will be processed the day AFTER they are received in this office. Please plan for this accordingly.
• It is YOUR responsibility to contact your utility company to see if you have a remaining balance that must be paid after or before we can make a pledge. Never assume your entire bill has been paid.
• Our staff reserves the right to end any phone conversation or in-person interaction that becomes abusive, whether verbally (yelling, cursing, name calling, etc.) or physically (invasion of space, pushing, poking, etc).

Winter assistance begins October 1st, 2015 for the elderly or disabled, and November 1st, 2015 for all other households. No funds will be available for utility assistance prior to those dates. If you have questions regarding this program, please contact the agency at 855-290-8544 and hit 0 for an operator.